The subsidiary restaurant's refusal to serve Chinese customers, the Japanese company issued a statement: sorry, it is "rogue action".

Recently, a restaurant in Osaka, Japan posted a Chinese notice at the entrance of the store, indicating that it refused to serve Chinese customers for dining because "there are many impolite people." According to Japanese media reports on May 14, SASAYA Group, the catering holding company to which the store belongs, released a bilingual Chinese-Japanese statement on its official website on May 12, expressing "sincere apologies" for the incident and emphasizing that this event was an independent action of the store and could not represent the company's and other stores' attitude towards Chinese customers.

In the apology statement, SASAYA Group said: "The store operation manager of our company's catering store 'Charcoal Grilled Birds HAYASHIN' posted a notice without the permission of the company, refusing entry for specific foreign customers. We have removed this notice immediately. For all customers who felt uncomfortable due to this notice, we sincerely apologize."

The statement also mentioned: "Our company's all stores have always adhered to the principle of equally welcoming all customers including foreign customers and striving to provide the best service. This principle will never change in the future."

It is understood that the restaurant involved in this controversy is "Charcoal Grilled Birds HAYASHIN" located in Osaka, Japan. Some Japanese netizens found that the restaurant had suspended operations on May 12, and its store information could no longer be found on the official website of SASAYA Group.

In recent years, with the continuous increase in the number of foreign tourists visiting Japan, the mentality of the Japanese public towards foreign tourists has become complicated and subtle. In addition to some people believing that foreign tourists bring consumption and expressing welcome, many Japanese people believe that foreign tourists are "noisy" and "do not understand the rules." The term "tourism pollution" (foreign tourists who cause problems like "pollution") has even emerged in Japanese society, and Chinese tourists are particularly targeted by some Japanese people.

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Original source: https://www.toutiao.com/article/7504199488015008291/

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